Skip to main content

Terms of Service / Refund Policy

There are absolutely never any cash refunds for any purchases made with us.  Any use of the term "credit" in our policies is referring to a "store credit" with us, not any type of refund to a credit card or other form of "cash" refund.

Read all rules and make sure your vehicle is qualified and that you have adequate safety equipment because all fees are strictly non-refundable as outlined below.

If you have any questions about your vehicle or safety equipment meeting requirements, email membership@racewdra.com PRIOR to purchasing a license/membership or registering for an event!

If you have a credit or coupon, it MUST be entered at checkout.  Prices can not be adjusted once your order is submitted.

PURCHASE POLICY

BY PLACING AN ORDER WITH US YOU AGREE TO ALL STATED TERMS ON THIS PAGE!

All licenses/memberships and event registrations are strictly non-refundable, non-returnable and may not be re-sold. 

Promotions, Special Offers & Discounts - "Promotions":

WDRA reserves the right to limit access to promotions, special offers and discounts, collectively referred to as "promotions" for purposes of this policy.  WDRA reserves the sole right to determine what constitues abuse of promotions.  Specific terms of each promotion are posted with the promotion information on our website or e-mailed directly to the recipient of any non-public offers and should be read carefully to ensure compliance.  "Double dipping" is generally not permitted - special offers and discounts cannot be combined, doing so constitutes abuse unless the specific terms of a promotion state otherwise.

Our online ordering system can enforce many, but not necessarily all promotion rules.  As such, it is sometimes possible to place an order that violates the terms of a promotion, this is why it is important for purchasers to carefully read, understand and adhere to promotion terms.  If you have questions please contact us PRIOR to placing an order.  An order being placed that violates a promotion or other policy does not absolve the purchaser from responsibility of paying the appropriate fees due for an event or program offering.  The systematic acceptance of an order does not constitute an approval by WDRA of the use of any particular promotion, or combination of promotions.

If you are deemed to have abused a promotion, special offer or discount, the abuse can ONLY be resolved by the purchaser paying the difference of the amount deemed by WDRA to constitute abuse, or all funds paid will be forfeited and event entry will be denied.  In the event of promotional value gift certificates or similar promotions, we may simply elect to deduct the promotional value found to be abusive.  Orders cannot be canceled or refunded simply because terms of a promotion, special offer or discount were violated.

Eligibility to Participate

Maintaining a "spirit" of our events that includes good sportsmanship, learning, safety, camaraderie and collaboration is critical to the success of our program.  Therefore, ongoing compliance with our program rules and regulations is required to maintain your eligibility to participate.  Participants may not engage in behavior that misrepresents, mischaracterizes, subverts or otherwise damages the program, series or reputation of WDRA or its sponsors.

By registering for events with us, you agree to abide by all rules and regulations set forth as part of our program offerings.  All rules and regulations posted on our website, presented in meetings or instructions provided by our staff (or venue/partner staff) must be followed.  By registering for an event with us, you understand that WDRA and its staff reserve the right, at our sole discretion, to deem any participant behavior unsafe, overly-aggressive or otherwise unacceptable and remove the involved participants from events.  No refunds or store credits will be provided to participants removed or banned from events.

In addition to behavior at events, WDRA reserves the sole and exclusive right to nullify registrations and ban any participant from participating in its programs and events for any reason.  These can include, but are not limited to, demonstration of lack of fitness to engage in event activities, willful malice toward the organization or participants or any other behavior that is viewed to be detrimental, damaging or poses undue risk to the organization.

EVENT CANCELLATION POLICY

If YOU Cancel or are Unable to Attend an Event:

WDRA, at its sole discretion, may elect to offer a store credit or transfer for event registrations that are purchased but unused.  Contact us at info@racewdra.com if you are unable to attend an event and would like to request a store credit or transfer.  All credits issued by WDRA are at the discretion of its management; credits may denied, nullified or voided at any time in accordance with the details of the Eligibility to Participate section above.

Any store credits issued are non-transferrable and may not be resold.

Any store credits that originate from an order that becomes the subject of a "chargeback" or "dispute" through a credit card provider will be immediately and permanently subject to a dispute processing fee equal to the credit amount, reducing the credit amount to $0.  Any driver who initiates a "chargeback" or credit card "dispute" process in an attempt to circumvent the policies outlined on this page will be permanently banned from all WDRA program offerings.

If WE Cancel an Event:

It is extremely rare that we ever cancel an event. If we decide to cancel an event prior to it occurring for reasons unrelated to circumstances beyond our control (defined below), all participants will be provided with an option to receive a full cash refund or store credit/transfer to a different event.

Events that are canceled due to circumstances beyond our control will result in a store credit ONLY.  These include, but are not limited to:

  • Facility/venue issues
  • Power outages
  • Acts of war
  • Terrorism
  • Civil unrest
  • Pandemics
  • Acts of God such as flooding, fire, earthquake or others

Store credits issued for the above reasons beyond our control will be at the sole discretion of WDRA and determined on a case-by-case basis.  Lost track time at an event caused by weather does not provide for a refund, store credit or transfer and does not constitute a cancellation.