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Privacy Policy

Your privacy is important to us. AI Services, LLC dba Trackside Systems and WDRA have a few fundamental principles:

  • We don’t require personal information beyond what is truly needed.
  • Given the nature of our events, we may request additional personal information to better protect participants and provide better service.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, protect our rights, or take action in an emergency situation.
  • We don't directly store your financial information. Payment card and similar information is "tokenized" and securely stored with our payment processing financial institution from the moment you submit it through our site.

Website Visitors

Like most website operators, AI Services, LLC and WDRA collect information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. AI Services, LLC and WDRA’s purpose in collecting this type of non-personally identifying information is to better understand how AI Services, LLC and WDRA’s visitors use its website. From time to time, AI Services, LLC and WDRA may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

AI Services, LLC and WDRA also collect potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on its website. AI Services, LLC and WDRA only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses are visible and disclosed to the administrators of the website where the comment was left.

Aggregated Statistics

AI Services, LLC and WDRA may collect aggregated statistics about visitors to its websites.  AI Services, LLC and WDRA may display this information publicly or provide it to others that it has business relationships with. However, AI Services, LLC and WDRA does not disclose personally-identifying information other than as described below.

Gathering of Personally-Identifying Information

Certain visitors to AI Services, LLC and WDRA’s websites choose to interact with AI Services, LLC and WDRA in ways that require AI Services, LLC and WDRA to gather personally-identifying information. The amount and type of information that AI Services, LLC and WDRA gather depends on the nature of the interaction. Those who engage in purchases and event registrations with AI Services, LLC and WDRA are asked to provide detailed information, including personal and financial information required to process transactions and execute events.

Information collected electronically during an event through "tech inspection", "check-in" and other processes, is input and stored through our website.  Even though you did not directly enter this information, when you supply it to our staff, it is being recorded in our web-based electronic systems.

Usage/Disclosure of Personally-Identifying Information

AI Services, LLC and WDRA discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on AI Services, LLC and WDRA’ behalf or to provide services on behalf of AI Services, LLC and WDRA that our customers purchase or request, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country. By using AI Services, LLC and WDRA’ websites and services, you consent to the transfer of such information to these third parties to support the delivery of AI Services, LLC and WDRA's products and services. AI Services, LLC and WDRA will not rent or sell personally-identifying information to anyone.

Other than to its employees, contractors and affiliated organizations, as described above, AI Services, LLC and WDRA discloses personal information generally only in response to a subpoena or court order.  The exception to this is when AI Services, LLC and WDRA believe in good faith that disclosure is reasonably necessary in emergency situations as described below.

Given the nature of events, AI Services, LLC and WDRA may disclose personal information in emergency situations.  This includes, but is not limited to:

  • Providing emergency contacts with health information in the event of a participant injury or incident
  • Providing emergency personnel with known health information, emergency contacts, or similar
  • Disclosing your home address or contact information to emergency responders or healthcare providers
  • Providing vehicle details, driver history and similar information to investigators, incident managers or emergency responders

The disclosure of personal information in emergency situations will be done at our discretion, in good faith, to protect the health and well-being of participants in our programs.

Protection of Information and Systems

AI Services, LLC and WDRA engage in best-practice measures to protect against the unauthorized access, use, alteration or destruction of information it houses.

This includes but is not limited to:

  • Housing its hosting infrastructure in SSAE SOC certified data centers
  • Advanced stateful firewalling systems
  • Intrusion detection systems
  • Encryption
  • Regular patching and updates
  • Routine backups
  • Training staff in information handling and security procedures
  • Role-based permissions and "minimum necessary" access procedures

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. AI Services, LLC and WDRA uses cookies to help AI Services, LLC and WDRA identify and track visitors, their usage of AI Services, LLC and WDRA website, and their website access preferences. AI Services, LLC and WDRA visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using AI Services, LLC and WDRA’s websites, with the drawback that certain features of AI Services, LLC and WDRA’s websites may not function properly without the aid of cookies.

Ads/Marketing

AI Services, LLC and WDRA does not provide access to its web properties to third party advertising services.  However, AI Services, LLC and WDRA may directly display advertisements on behalf of its partners.  This does not provide any personal information directly to our partners.

If you are a registered user of an AI Services, LLC and WDRA website and have supplied your email address, AI Services, LLC and WDRA may occasionally send you an email to tell you about new features, share material on behalf of partners, solicit your feedback, or just keep you up to date with what’s going on with AI Services, LLC and WDRA and our products.  You have the ability to opt-out of these types of "newsletter" e-mailings via your profile settings.

Privacy Policy Changes

AI Services, LLC and WDRA may change its Privacy Policy at its sole discretion. AI Services, LLC and WDRA encourage visitors to frequently check this page for any changes to its Privacy Policy.  Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.